About Danny Estrada

I have been working as a thought leader in CRM for the past 20 years. As a practice leader he has guided teams through the implementation and development cycles of over 500 CRM projects. In addition to the blog I have had numerous speaking engagements for companies like Microsoft, Sage and Swiftpage, and CRM Evolution as a keynote speaker discussing real world application of CRM concepts. I am also an Executive MBA from the W.P Carey School of Business at Arizona State University.